
Farmington Imaging Center - Convenient and High-Quality ...
Radiology • Farmington, CT
Ratings by platform
- promallu.com (aggregated data for Jefferson Radiology, Farmington): 3.0/5 (76)
What patients say
Patients praise
- Professional and knowledgeable staff
- Clean and nice office environment
- Helpful and reassuring during procedures (e.g., MRI)
- Wide machines helpful for claustrophobia
- Timely delivery of results (in some cases)
Common complaints
- Delays in receiving test results
- Difficulty reaching local staff via phone (calls routed overseas)
- Issues with incomplete or missing records/images
- Communication frustrations
In patients' words
"I personally find the wide machines offered here to be much more tolerable than the open machines and staff is very reassuring in talking to me throughout the scan."
— Promallu review"Provided me with an incomplete MRI disc. I waited two months to meet with a surgeon to find out that the disc was missing 80 images. Completely unacceptable."
— Promallu review"I’m extremely disappointed with Jefferson Radiology. While the MRI procedure itself went smoothly and the staff was helpful, the delay in receiving my results has been unacceptable."
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