UConn Health
Internal Medicine • Farmington, CT
What patients say
Patients praise
- high satisfaction ratings for individual primary care providers based on patient surveys
- doctors praised for being attentive, knowledgeable, and genuinely caring listeners
- supportive and friendly atmosphere with helpful medical assistants and care teams
- convenient, well-designed facilities capable of handling various needs efficiently
Common complaints
- reports of rude or unprofessional interactions with reception and administrative staff
- concerns regarding billing department experiences and payment collection practices during appointments
- isolated negative feedback concerning specific diagnostic, emergency room, or specialist care experiences
- frustration regarding insurance network disputes affecting access to care
In patients' words
"In my visit, while IN THE exam room, a person comes into my exam room with a computer cart to bill me for the visit. I am in my hospital gown... in pain... discussing pertinent and very private things... while the billing person stands by the room door waiting for me."
— Trustburn (UConn Health Review)More clinics in Farmington
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UConn Health
Patients praise: Professional and knowledgeable staff · Doctors who listen and take time to explain conditions.
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