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Trinity Health Of New England Medical Group - Farmington Primary ...

Primary Care • Farmington, CT

★★★★★4.7/5685 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.3/5 (53 reviews)
  • Trinity Health Official Site: 4.9/5 (252 reviews)
  • Ratings.MD (specific provider): 4.7/5 (380 reviews)

What patients say

Patients praise

  • Physicians are described as knowledgeable, caring, and professional
  • Patients appreciate providers who listen and do not rush appointments
  • Convenient location and office accessibility
  • Efficient and friendly staff members in some instances

Common complaints

  • Difficulty reaching staff by phone and long hold times
  • Issues with administrative processes including referral management and paperwork completion
  • Concerns regarding billing practices and inconsistent co-pay policies
  • Perceived lack of follow-up or care for specific medical issues

In patients' words

"I’ve been seeing Kelly Rigieri for a while. She was kind and always made an effort to help me with any concerns I may have had... I am on hold with them now to request a referral and it’s been 33 minutes and no one has picked up the phone yet."

— LocalityBiz Review

"Best PCP ever! 🥰I highly recommend Dr. Taylor... she talk to me. ... she reashored its ok .to tell her .thanks for making me feel like I had a friend in my corner .all the other doctors was so Cold."

— Ratings.MD Patient Comment

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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