Trinity Health Of New England Medical Group - Farmington Primary ...
Primary Care • Farmington, CT
Ratings by platform
- Birdeye: 4.3 out of 5 stars (53 reviews)
- Trinity Health Official Site: 4.9 out of 5 stars (252 ratings (for provider group))
- Ratings.MD (specific provider): 4.7 out of 5 stars (380 verified ratings)
What patients say
Patients praise
- Physicians are described as knowledgeable, caring, and professional
- Patients appreciate providers who listen and do not rush appointments
- Convenient location and office accessibility
- Efficient and friendly staff members in some instances
Common complaints
- Difficulty reaching staff by phone and long hold times
- Issues with administrative processes including referral management and paperwork completion
- Concerns regarding billing practices and inconsistent co-pay policies
- Perceived lack of follow-up or care for specific medical issues
In patients' words
"I’ve been seeing Kelly Rigieri for a while. She was kind and always made an effort to help me with any concerns I may have had... I am on hold with them now to request a referral and it’s been 33 minutes and no one has picked up the phone yet."
— LocalityBiz Review"Best PCP ever! 🥰I highly recommend Dr. Taylor... she talk to me. ... she reashored its ok .to tell her .thanks for making me feel like I had a friend in my corner .all the other doctors was so Cold."
— Ratings.MD Patient CommentMore clinics in Farmington
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