Find A Doctor - ProHealth Physicians In Connecticut
Primary Care • Farmington, CT
Ratings by platform
- Birdeye (ProHealth Physicians of Farmington): 2.6 out of 5 stars (135 reviews)
What patients say
Patients praise
- Some patients report friendly and thorough medical staff and doctors
- Some providers are described as caring, great listeners, and professional
- Efficiency in appointment timeliness in some instances
- Positive, long-term relationships with specific providers
Common complaints
- Long hold times on the phone
- Difficulties with scheduling appointments
- Concerns regarding billing practices and potential double billing
- Perceived poor bedside manner or lack of empathy from some providers
- Communication issues, such as lack of follow-up after ER visits or test results
In patients' words
"Always on hold for 30+ before getting to speak to someone when calling the office. That is a rediculous wait time and no matter when you call its always at least 30."
— Birdeye review for ProHealth Physicians of Farmington"I have had wonderful experiences at this Farmington practice! Dr. Wells is caring and a great listener... Monique Beaudoin, a medical assistant that I have had several times, is professional, courteous, friendly and supportive."
— Birdeye review for ProHealth Physicians of Unionville (mentions Farmington practice)"Once in the door, the medical staff is kind and helpful but the scheduling and billing practices (not to mention basic compassion for patients) is suspiciously absent in the front office in recent years."
— Birdeye review for ProHealth Physicians of ManchesterMore clinics in Farmington
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