ProHealth Physicians
Primary Care • Farmington, CT
Ratings by platform
- Birdeye (ProHealth Physicians of Farmington): 2.6/5 (135 reviews)
What patients say
Patients praise
- Some patients report friendly and thorough medical staff and doctors
- Some providers are described as caring, great listeners, and professional
- Efficiency in appointment timeliness in some instances
- Positive, long-term relationships with specific providers
Common complaints
- Long hold times on the phone
- Difficulties with scheduling appointments
- Concerns regarding billing practices and potential double billing
- Perceived poor bedside manner or lack of empathy from some providers
- Communication issues, such as lack of follow-up after ER visits or test results
In patients' words
"Always on hold for 30+ before getting to speak to someone when calling the office. That is a rediculous wait time and no matter when you call its always at least 30."
— Birdeye review for ProHealth Physicians of Farmington"I have had wonderful experiences at this Farmington practice! Dr. Wells is caring and a great listener... Monique Beaudoin, a medical assistant that I have had several times, is professional, courteous, friendly and supportive."
— Birdeye review for ProHealth Physicians of Unionville (mentions Farmington practice)"Once in the door, the medical staff is kind and helpful but the scheduling and billing practices (not to mention basic compassion for patients) is suspiciously absent in the front office in recent years."
— Birdeye review for ProHealth Physicians of ManchesterMore clinics in Farmington
Trinity Health Of New England Medical Group - Farmington Primary ...
Patients praise: Physicians are described as knowledgeable, caring, and professional · Patients appreciate providers who listen and do not rush appointments.
UConn Health
Patients praise: high satisfaction ratings for individual primary care providers based on patient surveys · doctors praised for being attentive, knowledgeable, and genuinely caring listeners.
Pat and Jim Calhoun Cardiology Center
Patients praise: High quality of care and medical expertise · Strong multidisciplinary teamwork.
UConn Health
Patients praise: Professional and knowledgeable staff · Doctors who listen and take time to explain conditions.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.