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Hartford HealthCare Medical Group

Plastic & Reconstructive Surgery • Farmington, CT

★★★★★4.9/5100 reviews across 1 platform

Ratings by platform

  • Hartford HealthCare Medical Group official website: 4.9/5 (100 reviews)

What patients say

Patients praise

  • High patient satisfaction with surgeons' expertise and skill
  • Compassionate and thorough bedside manner reported by patients
  • Clear and methodical communication regarding procedures and expectations
  • Effective post-operative care and follow-up

Common complaints

  • Reports of unprofessional or rude office staff
  • Issues with billing transparency and unexpected charges
  • Dissatisfaction with administrative processes such as appointment cancellations and communication

In patients' words

"Dr Smith is excellent and brilliant at what he does. I highly recommend him not only for his expertise but for his compassionate care and obvious dedication to his craft and the people he serves."

— Hartford HealthCare Patient Reviews

"Dr. DeLucia is a very gentle and kind person, he explains the procedure very well, he asks questions to make sure he understands well what I needed done."

— Healthgrades Review for Dr. Orlando Delucia

"I agree with the office staff being very unprofessional and rude... It was a total nightmare going back and forth for months until they finally dropped the charges."

— Vitals review regarding office staff and billing

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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