Locations & Directions | Surgery - UConn Health
General Surgery • Farmington, CT
Ratings by platform
- CMS (Centers for Medicare & Medicaid Services): 5-star rating (CMS HCAHPS) (100+ (required for star rating))
- CMS HCAHPS (Momentary Labs analysis): 4/5 stars (767)
What patients say
Patients praise
- Consistently high patient recommendation rates compared to other CT hospitals
- Strong performance in nurse and doctor communication ratings
- High marks for cleanliness and quality of care instructions at discharge
- Recipient of multiple patient experience awards
Common complaints
- Some patients reported that they did not always receive help when needed
- Mixed ratings regarding hospital safety metrics like blood clots following surgery
- Historical mixed feedback on general hospital responsiveness
In patients' words
"UConn John Dempsey Hospital is the only hospital in the state to be most likely recommended by patients according to the latest patient survey data released by the Centers for Medicare & Medicaid Services (CMS)."
— UConn Today (Jan 2025)More clinics in Farmington
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Patients praise: Highly professional and kind physicians · Successful surgical outcomes and patient care reported by some patients.
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