Hartford HealthCare Medical Group
General Surgery • Farmington, CT
Ratings by platform
- WebMD (for specific provider)": 5.0/5 (4 reviews)
- Healthgrades": 5.0/5 (3 reviews)
- Yelp": 1.7/5 (159 reviews)
What patients say
Patients praise
- Highly professional and kind physicians
- Successful surgical outcomes and patient care reported by some patients
- High individual doctor ratings (often 4.7-5.0 range on internal surveys)
Common complaints
- Difficulties reaching administrative or office staff
- Long wait times for appointments and return calls
- Frustration with billing processes and unexpected facility fees
- Poor communication from office staff
- Parking and facility accessibility concerns (noted in related HHC locations)
In patients' words
"While I want to acknowledge Dr. Pyo is a kind and professional physician, the same cannot be said for the office staff and medical assistance... Communication is severely lacking."
— Yelp review of Hartford HealthCare Medical Group""Doctor of excellence, since he gave me an ostomy everything has been going very well, his work team is very attentive and helpful."
— LocalityBiz review"More clinics in Farmington
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Patients praise: high satisfaction ratings for individual primary care providers based on patient surveys · doctors praised for being attentive, knowledgeable, and genuinely caring listeners.
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Patients praise: Professional and knowledgeable staff · Doctors who listen and take time to explain conditions.
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