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Urgent Care • Falls Church, VA

★★★★☆3.8/59,000 reviews across 1 platform

Ratings by platform

  • Apple App Store (myPrivia App): 3.8/5 (9,000+ reviews)

What patients say

Patients praise

  • knowledgeable and friendly individual providers
  • efficiency of some specific walk-in/immediate care experiences
  • convenience of the patient portal for communication and refills
  • thorough and personalized care in certain clinical settings

Common complaints

  • persistent billing errors and collection issues
  • difficulty reaching customer service by phone
  • long wait times for appointments and medical results
  • disorganized administrative and scheduling systems

In patients' words

"This has been the most frustrating doctor’s office I’ve ever dealt with. I’ve been incorrectly billed twice for a physical due to repeated errors in billing codes... It’s starting to feel like this is more than just a mistake and could be part of a pattern of questionable billing practices."

— LocalityBiz Review

"I visited the immediate care facility located in Clarendon, Virginia and was very impressed with the facility and staff. I walked in without a scheduled appointment and was seen very quickly. I saw Chris the PA who was very welcoming and supportive..."

— ScoreDoc Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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