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Family Medicine in Falls Church

Family Medicine • Falls Church, VA

★★★★★4.6/51,560 reviews across 5 platforms

Ratings by platform

  • Healthgrades (Dr. Robin Donald): 4.8 out of 5 stars (142 reviews)
  • Healthgrades (Dr. Rhanda Abd-Elfattah): 4.7 out of 5 stars (185 reviews)
  • WebMD (Dr. Audrey Lenze): 4.5 out of 5 stars (62 ratings)
  • Seven Corners Medical Center: 4.9 out of 5 stars (477 reviews)
  • Birdeye (AllCare Family Medicine): 4.4 out of 5 stars (694 reviews)

What patients say

Patients praise

  • providers who are thorough and listen carefully to patients
  • strong, professional patient-provider relationships built over time
  • timely and effective diagnosis and treatment
  • helpful, empathetic, and knowledgeable staff at well-rated practices

Common complaints

  • poor communication and lack of timely responses from office staff or physicians
  • rude or condescending bedside manner from some providers
  • issues with appointment scheduling, cancellations, or administrative incompetence
  • dismissive attitudes toward patient concerns or symptoms

In patients' words

"Dr. Donald listens, makes a point to go over her thoughts and goes over tests to run, as well as their results. I feel like Dr. Donald is one of the best doctors I have found over the last 20 years of my life."

— Patient review on Healthgrades

"Messages often go unanswered for weeks, I once waited over 16 days for a response to a simple, important follow-up question. This kind of delay is not only unprofessional, it's potentially dangerous when dealing with ongoing health concerns."

— Patient review on Healthgrades (Dr. Joy Lee)

"Dr. Samost has a poor bedside manner and often comes across as condescending. He questioned my cardiologist’s care plan, dismissed rectal bleeding... It was a strange and unsettling encounter."

— Patient review on LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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