Inova Primary Care - Falls Church
Family Medicine • Falls Church, VA
Ratings by platform
- Healthgrades: 4.9 out of 5 stars (based on 72 ratings) (72 ratings for Dr. Messay Balcha)
- Healthgrades: 4.6 out of 5 stars (based on 52 ratings) (52 ratings for Dr. Bao Vo)
- magicpin: 2.9 out of 5 stars (33 ratings)
What patients say
Patients praise
- High praise for specific providers (e.g., Dr. Balcha, Dr. Vo, NP Lindsey Chapman) for being thorough, professional, and empathetic
- Patients feel listened to and understood by attentive medical staff
- Positive, efficient, and friendly demeanor of some office staff, including phlebotomists
- High likelihood of recommending specific, well-regarded doctors
Common complaints
- Inconsistent experiences with support staff and administrative personnel
- Lengthy wait times
- Reports of overwhelmed medical support staff leading to errors or omissions in care
- Occasional negative, impatient, or dismissive interactions with certain providers
In patients' words
"Dr. Balcha is recognized for his clear examinations and genuine concern, which has improved some patients’ attitudes towards healthcare."
— Healthgrades reviews for Dr. Messay Balcha"Recently added more physicians to this office but the same medical support staff is overwhelmed handling twice the workload. Lots of errors, omissions, and mistakes; providers are too rushed."
— Yelp customer review for Inova Primary Care - Falls Church"Dr. Vo has always been my trusted physician - treating me with respect, kindness, and care... He answers all of my questions clearly and patiently."
— Healthgrades reviews for Dr. Bao VoMore clinics in Falls Church
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