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Excelsior Springs Hospital Brings Rheumatology Services Clos...

RheumatologyExcelsior Springs, MO

★★☆☆☆1.8/54 reviews across 1 platforms

Ratings by platform

  • Healthgrades: 76% of patients would recommend the hospital (data based on CMS HCAHPS survey)
  • seniors.fyi: 1.8 out of 5 stars (4 reviews)

What patients say

Patients praise

  • prompt emergency care response
  • individual doctors and outpatient services professionalism
  • trust in specific long-term providers

Common complaints

  • billing disputes and concerns
  • communication lapses between staff and patients
  • perceived inattentiveness in certain situations
  • dissatisfaction with pain management approaches

In patients' words

"I've seen Dr. Crowley for several years and trust his examinations and his guidance for me. He knows exactly how to address an issue and is very thorough in his explanations."

Healthgrades patient review (Dr. Crowley)

"I stood to shake his hand and he took a step back. Not wanting to introduce himself. He then said, 'I am not prescribing you morphine. I'm not gonna do it.' He then turned and left the room."

Healthgrades patient review (Dr. Hamilton)

"The billing is described as fraudulent on various levels and could lead to a lawsuit."

seniors.fyi user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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