Rheumatology - Excelsior Springs Hospital
Rheumatology • Excelsior Springs, MO
Ratings by platform
- Healthgrades: 76% patients recommend / patient experience rating (includes would definitely recommend) (Not stated for rheumatology; general hospital data shown)
- WebMD/Doctor reviews (hospital page): No reviews available (0 ratings) (0)
- U.S. News & World Report (physicians list): 4/5 patient rating shown on page (82 reviews shown on page (general page metric))
- seniors.fyi (hospital review page): Negative themes in reviews (care and doctors won’t listen; billing issues) (Not stated in highlights)
- carechanges.com: Mixed reviews; some praise for emergency response/compassion, but complaints about billing and communication (22 current reviews)
What patients say
Patients praise
- Would definitely recommend / majority patient recommendation on Healthgrades
- Rapid response and compassionate treatment in emergencies (reported in third-party summary)
- Professionalism and commendations for individual doctors/outpatient services (reported in third-party summary)
- Hospital rheumatology clinic describes diagnosing conditions and working with primary care on a personalized plan
Common complaints
- Complaints about staff/doctors not listening to patients (third-party review site)
- Pain management described as relying on home remedies (third-party review site)
- Billing concerns/administrative problems including collection notice despite insurance payment (third-party review site)
- Communication lapses and inattentiveness noted in third-party summary
In patients' words
"“76% patients recommend this hospital.”"
— Healthgrades (Excelsior Springs Hospital)"“The care at the facility sucks. Doctors won’t listen to patients.”"
— seniors.fyi (Excelsior Springs Hospital | Reviews)"“Billing needs fixing; they had to contact the insurance company three times for proof of payment.”"
— seniors.fyi (Excelsior Springs Hospital | Reviews)"“Despite mixed reviews, the staff at Excelsior Springs Hospital is often noted for their rapid response and compassionate treatment in emergencies… However, reviews have also pointed out issues such as billing concerns, communication lapses, and instances of inattentiveness.”"
— carechanges.com (Excelsior Springs Hospital in Missouri)More clinics in Excelsior Springs
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