Everett MA Urgent Care & Walk-In Clinic
Preventive Medicine • Everett, MA
Ratings by platform
- Yelp: 2.8 out of 5 (97)
- Solv (Concentra): 1.5 out of 5 (6)
What patients say
Patients praise
- clean and bright facility environments
- some highly rated, caring, and professional doctors and nurses
- staff efficiency and helpfulness in certain instances
- availability of bilingual staff members
Common complaints
- long waiting times for appointments and in waiting rooms
- perceived lack of concern or dismissiveness from medical staff
- difficulties with scheduling and administrative processes
- rude or unprofessional front desk staff interactions
- concerns regarding billing transparency and insurance coverage
In patients' words
"To say that they are neglectful and impersonal is an understatement. My son has barely been seen by his listed pediatrician, instead we are constantly handed off to doctors and nurse practitioners that we do not know..."
— LocalityBiz (CHA Everett Care Center)"Dr. Carl Malm is a gift to my kids and the adults and brings a genuine joy that is rarely found in healthcare. You can complain about the facilities not being brand new if you want, but every doctors office has the same equipment. You can’t replace these people."
— LocalityBiz (MGH Everett Family Care)"Want to spend two hours waiting for the doctor to come in? We'll this is the place for you. Nurse was nice ... didn't realize id spend this long waiting just to be told my very obviously swollen arm is not swollen..."
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