MGH Everett Family Care
Hospital • Everett, MA
Ratings by platform
- Birdeye: 2.8 stars (50 reviews)
What patients say
Patients praise
- Highly praised primary care physicians (notably Drs. Kaur, Coates-Krawitz, and Ting)
- Physicians described as attentive, good listeners, and caring
- Patients feel comfortable and valued during appointments
- Clean and welcoming facility environment
- Comprehensive range of medical services offered
Common complaints
- Long wait times for appointments and phone assistance
- Dissatisfaction with front office/receptionist staff professionalism
- Difficulty with prescription refills
- Reports of perceived lack of empathy or poor bedside manner in isolated cases
In patients' words
"I called to make an appointment and waited online for 16 mins...I had waited 3 weeks for a refill , there office staff is incompetent to say the least."
— Birdeye ReviewMore clinics in Everett
MGH Everett Family Care
Patients praise: Highly regarded individual physicians, including Drs. Ting, Kaur, and Coates-Krawitz, often praised for being caring, thorough, and excellent listeners · Patients report feeling heard and respected during appointments with their specific providers.
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