Physical Therapy - Cambridge Health Alliance
Physical Therapy • Everett, MA
Ratings by platform
- Birdeye: 3.5/5 (6 reviews (general CHA Physical Therapy))
- Vivian Health: 3.6/5 (17 reviews (CHA Everett Hospital))
What patients say
Patients praise
- Many patients report positive experiences with individual doctors and providers
- Some patients find specific care services, including physical therapy, to be effective
Common complaints
- Difficulty reaching staff via phone
- Inconsistent communication and appointment management
- Reports of long wait times for appointments
- Isolated reports of dissatisfaction with specific exercises or administrative interactions
In patients' words
"Inconsistent information for patients… they said they are open at 7:30 AM, but nobody answers the phone. In fact, nobody responds to anything... Good luck trying to cancel your appointments."
— Birdeye patient review"Absolutely terrible logistics and the non medical support people....but all of my doctors there have been fantastic."
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