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Physical Therapy - Cambridge Health Alliance

Physical Therapy • Everett, MA

★★★★☆3.6/523 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.5/5 (6 reviews)
  • Vivian Health: 3.6/5 (17 reviews)

What patients say

Patients praise

  • Many patients report positive experiences with individual doctors and providers
  • Some patients find specific care services, including physical therapy, to be effective

Common complaints

  • Difficulty reaching staff via phone
  • Inconsistent communication and appointment management
  • Reports of long wait times for appointments
  • Isolated reports of dissatisfaction with specific exercises or administrative interactions

In patients' words

"Inconsistent information for patients… they said they are open at 7:30 AM, but nobody answers the phone. In fact, nobody responds to anything... Good luck trying to cancel your appointments."

— Birdeye patient review

"Absolutely terrible logistics and the non medical support people....but all of my doctors there have been fantastic."

— Reddit user experience

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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