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Pediatrics in Everett, MA - Primary Care - Mass General Brigham logo

Pediatrics in Everett, MA - Primary Care - Mass General Brigham

Pediatrics • Everett, MA

Ratings by platform

  • Mass General Brigham official search results for Pediatrics in Everett

What patients say

Patients praise

  • High quality of clinical care and provider expertise
  • Caring and attentive doctors who build long-term relationships
  • Effective communication and responsiveness through Patient Gateway
  • Thorough and professional approach to medical issues
  • Clean and welcoming clinical environment

Common complaints

  • Rudeness and lack of professionalism among front desk staff
  • Perceived decline in quality of service over time
  • Reports of poor administrative management
  • Occasional complaints about specific providers not listening well

In patients' words

"She's always caring and very responsive through Patient Gateway. She's supportive with all my kids needs. I am grateful to have her in my life."

— Patient review for Dr. Heather E. Coates-Krawitz

"The front desk staff is rude. Their level of professionalism is subpar and seem bored with their job. Clearly MGH does not vet front desk staff before hiring them. I love my doctor but will be taking my business elsewhere because of the unmitigated rudeness of front desk staff."

— Patient review on LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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Patients praise: Amazing and caring doctors · Helpful front desk and clinical staff.

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RS Dental

★★★★★4.9/5(216 reviews · 2 platforms)

Patients praise: Professional, thorough, and caring staff · High-quality dental work (root canals, crowns, Invisalign).

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Pediatrics in Everett, MA - Primary Care | Specialists

★★★★★4.9/5(107 reviews · 2 platforms)

Patients praise: knowledgeable and thorough care · caring and attentive bedside manner.

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MGH Everett Family Care

★★★★★4.9/5(87 reviews · 2 platforms)

Patients praise: Highly praised primary care physicians (notably Drs. Kaur, Coates-Krawitz, and Ting) · Physicians described as attentive, good listeners, and caring.

Everett, MAHospitalmixed

CHA Everett Care Center

★★★★★4.9/5(36 reviews · 1 platform)

Patients praise: Some patients report positive experiences with specific doctors and medical staff · Leapfrog ratings indicate high performance in hand hygiene practices.

Everett, MAMental Healthmixed

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