Agility Orthopedics
Orthopaedics • Everett, MA
Ratings by platform
- Mass General Brigham official provider page: 4.8/5 (133 reviews)
What patients say
Patients praise
- Highly skilled and knowledgeable surgeons
- Caring demeanor of certain staff members
- Effective surgical outcomes and recovery experiences
- Collaborative approach to patient care
Common complaints
- Long wait times for appointments and at the clinic
- Frustrations with scheduling and phone responsiveness
- Perceived lack of individual attention or thorough communication from some providers
- Inconsistent staff professionalism and service attitude
In patients' words
"Reviews highlight a mix of positive and negative experiences regarding service attitude; while some staff members are described as caring and professional, others were viewed as rude or apathetic. Many patients reported frustratingly long wait times."
— Wheree.com review summary for Mass General Brigham Community Physicians Orthopedics and Sports Medicine"They don't answer their phones. They don't call back. They cancel your appointment without telling you. They care more about personal business then helping patients."
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