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Target Optical

Optometry • Everett, MA

★★★★★4.8/5333 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.8/5 (333 reviews)
  • Yelp (18 reviews)
  • BestProsInTown (155 reviews)

What patients say

Patients praise

  • friendly and knowledgeable staff
  • thorough and professional eye exams from optometrists
  • wide selection of eyewear brands
  • helpful assistance with insurance and frame selection
  • efficient and patient service for families and children

Common complaints

  • inconsistent store hours
  • difficulty reaching staff by phone
  • long wait times for appointments
  • unexpected billing/pricing issues
  • perceived unprofessionalism from staff

In patients' words

"Their hours are inconsistent, and they don't pick up the phone with a full voicemail as always."

— Yelp User Review

"1 star because we had an appointment but still had to wait 1.5 hours to see the doctor. They have no respect for patients’ time."

— Unilocal User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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