Saint Francis Hospital | Best Care in Evanston, IL
Rheumatology • Evanston, IL
Ratings by platform
- Birdeye (Aggregated): 3.5 out of 5 stars (596 reviews)
- Rehab.com: 3.7 out of 5 stars (662 reviews)
- Consumer's Checkbook (Emergency Services): 72% superior rating (39 ratings)
What patients say
Patients praise
- Compassionate and kind nursing/clinical staff in certain departments
- High patient recommendation rates reported by some sources
- Positive experiences with emergency care responsiveness for some patients
- Commitment to infrastructure investment following recent acquisition by Prime Healthcare
Common complaints
- Concerns regarding communication between staff and patients
- Reports of long wait times or lack of urgency in the emergency department
- Inconsistent quality of care reported by some patients
- Specific complaints about medical errors or neglect in critical situations
In patients' words
"Thank you to the wonderful doctors and nurses for easing my pain. I felt kindness, care, and compassion."
— Rehab.com review"The most troubling thing about the visit was that they did not offer me an HIV prophylactic as they should have done... I was told 'sometimes that happens.'"
— Birdeye review"Never had to wait more than 20 minutes to be triaged. Staff were attentive and provided service in a timely manner."
— Consumer's Checkbook reviewMore clinics in Evanston
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