Northwestern Medicine Primary Care Evanston Sherman Avenue
Primary Care • Evanston, IL
Ratings by platform
- Yelp, Yahoo Local, MapQuest: Approximately 2.0 to 3.0 out of 5 stars on various public review platforms (Varies by platform (e.g., 19 reviews on Yelp/MapQuest))
What patients say
Patients praise
- Convenient online scheduling for some services
- Efficient check-in process during some visits
- Short wait times for specific, non-urgent services like bloodwork
Common complaints
- Long wait times for appointments and walk-ins
- Administrative and clerical issues, including difficulty with referrals and follow-ups
- Perceived unprofessionalism or rudeness from non-medical staff and some providers
- Difficulty reaching staff or management via phone
In patients' words
"Absolutely terrible. Primary care office that won't handle direct referrals or book follow up to ER visits -- at all, leaving sick patients hanging and scrambling to find a new or substitute..."
— Review on Yahoo Local"I love Northwestern, but oof this location...hire people who know what they are doing. Waited almost an hour for a nurses appointment..."
— Review on Yahoo Local"Wow. I've never had a good experience with doctors until this place. First, making an appointment was super easy via their online system."
— Review on Yelp/MapQuestMore clinics in Evanston
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