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Mental Health and Behavioral HealthEvanston, IL

★★★☆☆3.3/5120 reviews across 4 platforms

Ratings by platform

  • Birdeye (Impact Behavioral Health Partners): 2.7/5 (27)
  • Birdeye/Google (Yellowbrick Consultation and Treatment Center): 2.2/5 (47)
  • Birdeye/LifeStance Health: 4.7/5 (41-44)
  • AFG Family (Family Guidance Center): 5/5 (5)

What patients say

Patients praise

  • appreciation for empathetic and listening therapists
  • value of free community-based crisis support and Living Room programs
  • effectiveness of multi-disciplinary, one-stop care models
  • helpful crisis intervention resources

Common complaints

  • allegations of inadequate service or lack of tangible support
  • concerns regarding staff qualification and communication issues
  • claims of manipulated or misleading online reviews
  • dissatisfaction with treatment outcomes or billing processes

In patients' words

"I would not recommend anyone to this organization they require of this personal data from you and do not provide you with tangible resources such as employment nor housing."

Birdeye review for Impact Behavioral Health Partners

"Dr. G and her team have provided exceptional guidance in identifying my child's needs and prescribing appropriate medication that has been life changing."

AFG Family patient testimonial

"If you are a parent, please read all the negative reviews with the knowledge that Yellow Brick has deleted, kicked off the site and overwhelmed the site with dubious positive one's to drown out the truth..."

Birdeye review for Yellowbrick Consultation and Treatment Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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