Northwestern Medicine Primary Care Evanston Sherman Avenue
Family Medicine • Evanston, IL
Ratings by platform
- Yahoo Local: 2.0/5 (7 reviews)
- MapQuest (via Yelp): 3.0/5 (19 reviews)
What patients say
Patients praise
- some patients report easy check-in processes
- convenient online appointment scheduling for some users
- short wait times for specific services like bloodwork in some instances
- individual physicians within the group receive variable but often positive ratings
Common complaints
- poor communication with front desk and administrative staff
- difficulties with scheduling and referrals
- long wait times for appointments and walk-ins
- reports of unprofessional behavior by some staff members
- concerns regarding follow-up coordination after urgent or emergency care visits
In patients' words
"Absolutely terrible. Primary care office that won't handle direct referrals or book follow up to ER visits -- at all, leaving sick patients hanging and scrambling..."
— Yelp/Yahoo Local user reviews"I have been calling the urgent care to speak to a manager concern a return to work letter that a nurse practitioner and was not cosigned by medical doctor. I have not been able to get in touch..."
— Yelp user review (via MapQuest)"Wow. I've never had a good experience with doctors until this place. First, making an appointment was super easy via their online system."
— Yelp user review (via MapQuest)More clinics in Evanston
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