Harwood Smiles: Dentist Euless, TX
Dentistry • Euless, TX
Ratings by platform
- Google My Business/Aggregate platforms: 4.9 out of 5 stars (Approximately 254-258 reviews on aggregate platforms)
- Healthgrades: 3.0 out of 5 stars (2 reviews)
What patients say
Patients praise
- Professional, kind, and accommodating staff (in many instances)
- Positive, personalized patient care and comfortable office environment
- High ratings on aggregate review platforms like Google My Business
Common complaints
- Rudeness from administrative staff and long wait times
- Concerns regarding billing practices, transparency, and perceived upselling of prescriptions or services
- Reports of unprofessional behavior and painful procedures from specific dental staff
In patients' words
"It felt more like a sales push than patient-first care. I’m sharing this so others know to ask questions and explore their options before purchasing prescriptions directly from the office."
— LocalityBiz patient review"After sharing this, I started to feel like I was being treated with suspicion... It left me feeling like I was being treated like a criminal, not a patient."
— Dentistry Excellence patient review"Dr. Lala is so knowledgeable, the assistants are patient and kind, and the ladies handling reception are warm and accommodating. I wouldn’t think of going anywhere else for my dental care."
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