Urgent Care of Texas
Urgent Care • Euless, TX
Ratings by platform
- Company Website/Google Reviews: 5/5 (1,030 reviews)
What patients say
Patients praise
- Doctors and staff described as knowledgeable, thorough, and compassionate
- Efficient service and quality care for many patients
- Supportive environment for urgent care needs and chronic health conditions like hydration/IV therapy
- Appreciation for being seen without an appointment
Common complaints
- Long wait times for some patients
- Issues with phone communication, including difficulty reaching staff and rude representatives
- Reports of staff lacking bedside manner in specific instances
- Occasional complaints regarding administrative processes like prior authorizations
In patients' words
"When it's your turn to see the doctor he is thorough and takes the time to actually Listen to you. In my honest opinion I would rather wait that extra time and be heard than be rushed through and processed like cattle."
— LocalityBiz Review"The call center is awful. It’s hard to understand the representatives, and when you do, they can be rude. My pharmacy sent a prior authorization three times, yet the office claimed it was never received."
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