H-E-B Family Dentistry
Dentistry • Euless, TX
Ratings by platform
- Yahoo Local: 4.5/5 (21 reviews)
- Zocdoc: 4.86/5 (73 reviews)
- Google (via Dentillo): 4.8/5 (1,234 reviews)
- denTEL: 4.8/5 (951 reviews)
What patients say
Patients praise
- Professional and skilled dentists, including Dr. Master and Dr. Vu
- Friendly and welcoming staff
- Efficient emergency care services
- Long-term patient loyalty
- Generally positive experiences with dental procedures and care quality
Common complaints
- Billing and insurance processing issues
- Pressure to undergo potentially unnecessary dental procedures
- Administrative errors (e.g., missed x-rays, forgotten referrals)
- Occasional long wait times for appointments
- Issues with consistency regarding staff assignments (e.g., specific hygienists)
In patients' words
"I've recently started seeing Dr. Vu for any of my visits and he is the best! Definitely a character! If you're ever feeling anxious about your visit..."
— Yahoo Local review"One time, I was pressured to have my fillings redone because my ex-rays came out in a way that they couldnt tell if I had a cavity under them... I have blue cross and blue shield and didnt see that they had filed with them until months later."
— Medicals-Health review"I went to H-E-B Family Dentistry in extreme debilitating pain, from a tooth ache. I called them and explained what was happening! they told me to come in for an emergency evacuation at 2 pm... [They] were very understanding, patient and kind."
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