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Oak Street Medical | (541) 431-0000 | Eugene, OR logo

Oak Street Medical | (541) 431-0000 | Eugene, OR

Primary CareEugene, OR

★★★★★5.0/57 reviews across 1 platforms

Ratings by platform

  • Birdeye (for Dr. Jane E. Mossberg): 5.0/5.0 stars based on 7 reviews (7 reviews)
  • Unilocal: Not explicitly rated on a scale in the snippet (9 reviews)

What patients say

Patients praise

  • Highly praised physicians noted for being thorough, knowledgeable, and caring
  • Efficient office operations including functional online portal and short wait times
  • Positive experiences with support and nursing staff
  • Long-term patient satisfaction, with many remaining with the practice for years

Common complaints

  • Dissatisfaction with patient dismissal without clear explanation
  • Concerns regarding restrictive medication management policies, particularly for pain treatment
  • Occasional reports of administrative or staff issues by some patients

In patients' words

"These doctors really care about you. A very rare gem today. Doctor Liya Milgram is extremely knowledgeable, personable, well organized and really cares about the health and the quality of life of her patients."

Loc8NearMe

"After what I perceived as a successful physical with Dr. Jessica Lohff-Phillips, I had a blood test at her request. After I had my labs sent to her I received a letter telling me that Oak Street Medical would no longer serve me. THERE WAS NO EXPLANATION why they had 'fired' me."

Unilocal

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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