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Primary Care and Family Medicine in Eugene, OR | PeaceHealth logo

Primary Care and Family Medicine in Eugene, OR | PeaceHealth

Primary CareEugene, OR

★★★★★4.8/5527 reviews across 5 platforms

Ratings by platform

  • PeaceHealth official site: 4.9/5 (provider-specific) (211 ratings)
  • PeaceHealth official site: 4.9/5 (provider-specific) (136 ratings)
  • PeaceHealth official site: 4.8/5 (provider-specific) (145 ratings)
  • Birdeye: 4.2/5 (12 reviews)
  • Birdeye: 3.4/5 (23 reviews)

What patients say

Patients praise

  • Compassionate, listening-oriented providers
  • Effective care and thorough treatment once engaged
  • Helpful and friendly nursing/clinical staff in some settings
  • Clean and well-organized small clinic environments

Common complaints

  • Difficulties reaching human staff/customer service via phone
  • Reports of rushed or dismissive provider interactions
  • Concerns regarding administrative and reception staff attitude
  • Occasional long wait times for services like labs

In patients' words

"All she needed was for someone to truly listen to her."

PeaceHealth Patient Story

"Everyone is really great at this office. Sadly, there’s no real way to talk to a human when you need to. Every peace health location is the same- inaccessible."

Birdeye Review

"The doctors and nurses were very very helpful and sweet the receptionist on the other hand i couldn’t say the same."

LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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