Comprehensive Behavioral Health – ChristianaCare Cecil County
Behavioral Health • Elkton, MD
Ratings by platform
- LocalityBiz: 1/5 (multiple (subset of 5 highlighted))
- ComplaintsBoard: 2.1/5 (6 complaints (ChristianaCare overall))
- Rehab.com: 1/5 (1)
What patients say
Patients praise
- Introduction of peer recovery specialists to provide empathetic, lived-experience support
- Efforts to reduce stigma around substance use disorders through community partnerships
Common complaints
- Difficulty scheduling appointments and long wait times for callbacks
- Perceived lack of empathy or respectful communication from staff
- Frustration with administrative policies and corporate bureaucracy
- Concerns regarding medication management practices
- Feelings of being judged or dismissed during care interactions
In patients' words
"If you want help, or even just respect, then do not go to Christiana Behavioral Health located in Union hospitals medical arts building."
— LocalityBiz (Reviewer: Jessica Severson)"They assume everyone abuses their medication routine. They will leave you without your meds for days... Staff no longer has empathy any customer service communication skills."
— LocalityBiz (Reviewer: Pamela D)"Allowing peer recovery specialists to engage bedside with patients who may be struggling with substance use disorders will not only enhance access to behavioral health treatment but will also help reduce stigma..."
— Lauren Levy, Health Officer for the Cecil County Health DepartmentMore clinics in Elkton
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