Concerted Care Group
Behavioral Health • Elkton, MD
Ratings by platform
- Aggregate across multiple recovery-focused review platforms: 4.35/5 (37 reviews)
What patients say
Patients praise
- many patients report that the center saved their lives and supported their sobriety journeys
- counselors and nurses frequently described as caring, professional, and helpful
- environment is often characterized as clean, safe, and welcoming
- appreciation for the flexibility of outpatient medication-assisted treatment (MAT) options
Common complaints
- reports of unfriendly or unprofessional staff behavior, particularly at the front desk
- instances of administrative communication issues, including insurance authorization errors and file maintenance problems
- some staff members perceived as viewing the work only as a job rather than genuinely caring
In patients' words
"Coming to the clinic was the best decision I have made for myself. I know I wouldn’t be on this earth without it. I have been given a second chance at life because of the clinic."
— Recovery.com testimonial"Terrible very unfriendly and do not care about helping ppl just having their attitudes... Esp the front desk its the worst."
— Anonymous patient review"Staff is always friendly and professional willing to help your needs."
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