Brandon Houk, M.D.
Internal Medicine • Elizabethtown, KY
What patients say
Patients praise
- Compassionate, professional, and supportive nursing and therapy staff
- High-quality rehabilitation and therapy services in certain agencies
- Helpful in enabling seniors to live independently and comfortably at home
- Kind and courteous interactions reported by some families
Common complaints
- Staffing shortages and high turnover, especially on nights and weekends
- Inconsistent communication with families and administrative responsiveness issues
- Concerns regarding medication management and medical oversight
- Issues with cleanliness, facility maintenance, and timely assistance with daily living needs
In patients' words
"The weekend evening staff were unresponsive and inattentive, unlike the praised weekday staff."
— Review of Elizabethtown Nursing And Rehabilitation Center"I am grateful for their kindness, compassion, and quick response in providing the right caregivers during our time of need."
— Testimonial for Home Sweet Home In-Home Services"The entire staff was outstanding in the home health care administered to my wife after her hospitalization. They were caring, professional, & extremely pleasant and supportive in their treatment sessions."
— Review of Masonic Village Home HealthMore clinics in Elizabethtown
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