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Norton Orthopedic Institute – Elizabethtown - Norton Healthcare logo

Norton Orthopedic Institute – Elizabethtown - Norton Healthcare

Orthopedics • Elizabethtown, KY

★★★★★4.9/5186 reviews across 1 platforms

Ratings by platform

  • Norton Healthcare Provider Profiles (e.g., Dr. Victor J. Kremser, Dr. Justin M. Givens): 4.9 out of 5 (Approximately 186-214 ratings and 65-84 reviews per provider)

What patients say

Patients praise

  • High patient satisfaction with specific providers (Dr. Kremser, Dr. Givens, etc.)
  • Professional, friendly, and attentive staff
  • Thorough communication and clear explanations of treatment plans
  • Efficient same-day or timely access to care for urgent issues

Common complaints

  • Long wait times on the phone and in-office
  • Potential decline in office culture in some locations

In patients' words

"The time he spent with me discussing my options was great. He called me the next morning and updated me on what options I had... He genuinely cares and that's hard to find now a days in providers."

— Patient review for Dr. Victor J. Kremser

"I love going there ! The nurses and doctors are great , unfortunately sometimes your on hold for over an hour which is absolutely ridiculous."

— Patient review for Norton Community Medical Associates (Elizabethtown)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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