Baptist Health Internal Medicine - West Dixie | Elizabethtown, KY
Internal Medicine • Elizabethtown, KY
Ratings by platform
- Birdeye: 3.9 out of 5 stars (9 reviews)
- ComplaintsBoard: 1.2 out of 5 stars (57 reviews)
What patients say
Patients praise
- clean and accessible facilities
- courteous and professional staff
- thorough and attentive doctors who do not rush appointments
- short wait times and efficient office operations
Common complaints
- reports of sick staff not wearing masks in waiting areas
- general patient dissatisfaction with Baptist Health System complaint resolution processes
- isolated reports of dismissive communication in emergency room settings
In patients' words
"The atmosphere is clean, the team is courteous and my physician is very professional and thorough. The location is secure and not crowded. They value our care and time."
— Ratings.MD"I’m sitting in the waiting room area and one of the people behind the counter checking people out is sneezing and coughing and she is not wearing a mask."
— BirdeyeMore clinics in Elizabethtown
Home
Patients praise: Compassionate, professional, and supportive nursing and therapy staff · High-quality rehabilitation and therapy services in certain agencies.
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Patients praise: Kind and caring demeanor · Helpful and friendly interactions.
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