M&C Children's Clinic: Pediatric Care in El Paso
Pediatrics • El Paso, TX
Ratings by platform
- Healthgrades: 3.8 out of 5 stars (based on 22 ratings) (22 ratings)
- Facebook: 88% recommendation rate (33 reviews)
What patients say
Patients praise
- Pediatrician (Dr. Usen) is described as attentive, thorough, and great with children
- Some patients report positive experiences with the clinical care provided
Common complaints
- Staff incompetence and poor professionalism
- Long wait times
- Difficult scheduling and appointment processes
- Communication issues with office staff and management
- Hostile work environment reported by staff
In patients' words
"Dr. Usen is great. His staff however is incompetent. He has been my son’s pediatrician for 15 years. Today he’s losing 4 patients because I am no longer willing to tolerate his staff and the way they will force you to make several appointments to address a single issue."
— Healthgrades review for Dr. Stanley Usen"We love, Dr. Usen!! Best, most thorough exam from any Pedi... The waiting hours however are very long."
— Patient review for M & C Childrens Clinic PAMore clinics in El Paso
Pediatric Care El Paso, TX
Patients praise: Many patients highly praise the medical expertise, care, and compassion of individual pediatricians · Some clinics are noted for thorough exams and helpful explanations of conditions.
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