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Ortho El Paso

Orthopedics • El Paso, TX

Ratings by platform

  • Yelp (Ortho El Paso)

What patients say

Patients praise

  • Patient comfort and confidence during visits (positive Yelp review excerpt)
  • High individual doctor ratings on Zocdoc for bedside manner and overall rating

Common complaints

  • Complaints about rude front office staff, unprofessional behavior, and poor communication/referral handling (Birdeye/Yelp excerpts)
  • Very low practice ratings on Yelp and Birdeye for El Paso Orthopaedic Surgery Group
  • Long waits and lack of guidance during appointment/after referral issues (Birdeye excerpt)

In patients' words

"“I have been fighting with the front office for over a week about a simple referral... They are extremely RUDE and just hang up on you...”"

— Birdeye – El Paso Orthopaedic Surgery Group

"“This place is awful... They state they have no access to view... which delays the appointment...”"

— Birdeye – El Paso Orthopaedic Surgery Group

"“This place is a joke... ”"

— Yelp – EL PASO ORTHOPAEDIC SURGERY GROUP

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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