Emergence Health Network – El Paso Strong
Behavioral Health • El Paso, TX
Ratings by platform
- Rehab.com: 2.66/5 (50)
- Facebook: 68% recommend (22)
What patients say
Patients praise
- Some patients report friendly and helpful staff at specific clinic locations
- Positive experiences with specific therapists and psychiatrists
Common complaints
- Unprofessional staff and rude customer service
- Difficulties with appointment scheduling and long wait times
- Poor communication and follow-up regarding care and prescriptions
- Issues with insurance verification and documentation requirements
- Patient dissatisfaction with clinical staff interactions
In patients' words
"The front desk at this office is consistently unprofessional... I provided my full insurance information a month before my appointment... only to be told one hour before the appointment that they actually do not take my insurance."
— LocalityBiz"I love the staff at the East side clinic. They are always friendly and go out of their way to help clients. Ana Flores is my therapist and she is the absolute BEST!!!"
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