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Premier Mental Health Hospital | El Paso, Tx | Rio Vista Behavioral ... logo

Premier Mental Health Hospital | El Paso, Tx | Rio Vista Behavioral ...

Behavioral Health • El Paso, TX

★★★☆☆2.5/5400 reviews across 2 platforms

Ratings by platform

  • Birdeye: 2.5 out of 5 stars (396 reviews)
  • Vivian Health: 3.5 out of 5 stars (4 reviews)

What patients say

Patients praise

  • some employees report supportive and approachable supervisors
  • availability of diverse therapeutic modalities including CBT and DBT
  • appreciation for teamwork among some staff members

Common complaints

  • reports of toxic workplace environment and leadership dysfunction
  • concerns regarding understaffing and high patient-to-staff ratios
  • allegations of poor patient care and safety issues
  • employee dissatisfaction with pay and lack of support during crisis situations

In patients' words

"Working at Rio Vista is one of the most toxic experiences I have had... The dysfunction starts at the top and trickles down through every level."

— Indeed.com employee review

"Nurse to patient ratio is 1:14. It’s all about who you work with. Some staff will watch you get attacked."

— Vivian Health employee review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

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