Heartland Women's Healthcare of Advantia
Women's Health Services • East Saint Louis, IL
Ratings by platform
- Birdeye: 4.7 star rating (371 reviews)
- Birdeye: 4.7 star rating (767 reviews)
- Birdeye: 4.6 star rating (831 reviews)
- Birdeye: 4.6 star rating (737 reviews)
- Yelp (Shiloh): not specified in provided snippet (not specified in provided snippet)
- V i t a l s: 3.8/3.9 physician ratings shown; overall practice rating not fully specified (first to leave a review (no count shown))
What patients say
Patients praise
- Friendly, welcoming staff and nurses
- Providers taking time to listen and answer questions
- Low-stress patient experience (including easing anxiety)
- Quick/efficient check-in and generally convenient visits
Common complaints
- Reported billing/insurance-related complaints
- Reports of unprofessional behavior or poor treatment
- Reports of long wait times or being turned away/rescheduled without support
- Reports of poor bedside manner and lack of help during labor/emergent situations
In patients' words
"“All the staff here is very friendly. They make you feel comfortable. I was in and out for my appointment very quickly.”"
— localitybiz.com (Centralia, IL page)"“This was my first time going to a gynecologist and they were really good at helping to relieve my anxiety.”"
— Birdeye (Centralia, IL page)"“I was very disappointed with my experience here. I have submitted a claim for insurance fraud due to their billing practices.”"
— localitybiz.com (Centralia, IL page)"“Wait time was longer than I expected once I got in the exam room.”"
— Birdeye (Mt Vernon, IL page)"“Their table side manners are very obviously different when it comes to handling LGBTQ+ communities.”"
— localitybiz.com (Centralia, IL page)More clinics in East Saint Louis
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