St. Louis Behavioral Medicine Institute: Home
Psychiatry • East Saint Louis, IL
Ratings by platform
- Birdeye: 2.2/5 (48 reviews (Chesterfield Office))
- findrecoverycenter.com: Various ratings across platforms (114 reviews (aggregated))
What patients say
Patients praise
- Professional and compassionate staff described by some patients
- Appreciation for evidence-based treatments and helpful tools provided
- Positive experiences with specific providers noted by some patients
Common complaints
- Reports of poor communication and difficulty reaching staff
- Concerns regarding long wait times and appointment scheduling issues
- Complaints about administrative management and canceled appointments without notice
- Perceptions of jaded or dismissive care from certain providers
In patients' words
"I have had the most positive experience at SLBMI. The outpatient care I have received has been absolutely remarkable. You can tell that the staff really care about your needs and wellbeing."
— findrecoverycenter.com"Very disappointed in my early experience with this office. Made my third appointment immediately after leaving the second. Showed up and was told my appointment didn’t exist."
— localitybiz.com"Was seeing Dr Applewhite, but the practice did not alert myself or any other patient to her leave of absence for months they just canceled appointments with no explanation."
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