East St. Louis
Pediatrics • East Saint Louis, IL
Ratings by platform
- Oak Street Health State Street Clinic: 4.74 out of 5 stars (147 ratings)
- SIHF Healthcare (8th Street): 8.6/10
What patients say
Patients praise
- Compassionate, attentive, and knowledgeable care from specific providers and nurses
- Helpful and friendly staff in certain departments
- Successful life-saving or effective medical interventions reported by some patients
- Appreciation for accessible or affordable care options despite challenges
Common complaints
- Staff unprofessionalism, rudeness, and alleged abusive behavior
- Billing issues and struggles with sliding fee programs
- Difficulties scheduling appointments and long wait times
- Concerns regarding facility quality, cleanliness, and outdated equipment
- Perceived lack of administrative management or responsiveness to complaints
In patients' words
"I originally gave this place a 5-star review. I was impressed of the individual care I received..at first... The office seemed as if there was no one in charge, they were unaware that other people there besides themselves... I highly recommend not going here."
— Oak Street Health patient review"This hospital saved my life!! I went in with pneumonia and the found multiple blood clots in my lungs. They worked fast and aggressively to treat me. All the staff was phenomenal!!"
— Touchette Regional Hospital patient review"This is one of the most unprofessional places I have ever been to....the nurses are so inconsiderate of there patients.. MY OVERALL RATE WOULD BE A ZERO.!!!"
— Windsor Health Center patient reviewMore clinics in East Saint Louis
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State Street Primary Care Clinic & Doctor's Office in East St. Louis, IL
Patients praise: Initially positive experiences with personalized care · High aggregate rating reported on some review platforms.
East St. Louis - SIHF Healthcare
Patients praise: Knowledgeable, caring, and thorough physicians with strong bedside manner · Staff is often described as kind, professional, and supportive.
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