Labcorp Locations in Saint Louis, MO | Laboratory Testing
Laboratory & Testing Services • East Saint Louis, IL
Ratings by platform
- Birdeye: 3.4/5 (16 reviews)
What patients say
Patients praise
- Occasional positive experiences with specific staff members' bedside manner
- Fast, efficient service reported by some patients during specific visits
Common complaints
- Rude, unprofessional, or condescending staff
- Long wait times even with appointments
- Communication issues and inability to reach the office by phone
- Issues with lab orders (lost orders, lost samples)
- Technical issues with check-in systems
- Specific negative complaints regarding drug screening services
In patients' words
"Staff extremely rude. I’ve waited here for hours for a pre drug screening. When I finally was called to the back the lady ... was rude ... Just an overall terrible experience."
— LocalityBiz review of 28 Ronnie's Plaza location"Kathryn ... was very apologetic about the services and was incredibly easy-going. Her bedside manner and humor really made the tension I was feeling go away!"
— LocalityBiz review of a St. Louis locationMore clinics in East Saint Louis
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