Comprehensive Lab Services in St. Louis
Laboratory & Testing Services • East Saint Louis, IL
Ratings by platform
- Birdeye (for Mercy Laboratory Services): 3.2 out of 5 stars (6 reviews)
- Birdeye (for St. Louis Testing Laboratories): 4.5 out of 5 stars (19 reviews)
What patients say
Patients praise
- professional and knowledgeable medical staff
- quick service and efficient check-in experiences in some instances
- helpful and accommodating front desk staff
- positive experiences with pediatric or sensitive blood draws
Common complaints
- unfriendly, condescending, or rude staff interactions
- long wait times and appointment/check-in system failures
- lack of patient support during or after medical procedures
- passive-aggressive behavior from personnel
In patients' words
"Today it was Johnna. She was 100% unfriendly, doing these passive aggressive things to me... It was so passive aggressive & just rude."
— Birdeye (Mercy Laboratory Services)"Kathryn was very apologetic about the services and was incredibly easy-going. Her bedside manner and humor really made the tension I was feeling go away!"
— LocalityBiz (Labcorp)"They let my wife pass out and didnt help her get better after a test. They didn't offer any help in getting to her car or with my daughter during her time ..."
— Yelp (Labcorp)More clinics in East Saint Louis
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