
Urgent Care Center Downey - PIH Health
Urgent Care • Downey, CA
Ratings by platform
- Birdeye: 3.2 out of 5 stars (83 reviews)
- Apple Maps/Yelp integration: 2.5 out of 5 stars (63 reviews)
- Facebook: 86% recommendation rate (10 reviews)
What patients say
Patients praise
- Professional and compassionate medical staff members
- Efficient and friendly service (noted in some reviews)
- Clean and organized environment
Common complaints
- Long wait times
- Unprofessional or rude staff conduct
- Issues with insurance acceptance and billing procedures
- Poor customer service at the front desk
- Concerns regarding medical assessment thoroughness
In patients' words
"I want to give special thanks to Norma (MA or LVN) at peds - she makes everything better, my son feel very happy and safe with her."
— Yelp reviewer"Front desk , customer service is not up to par , lectured on a previous $50 dollar bill that was (NOT MY ERROR ) ... I was close to being denied service @ URGENT CARE ."
— Yahoo Local/Yelp reviewerMore clinics in Downey
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