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Urgent Care Center Downey - PIH Health logo

Urgent Care Center Downey - PIH Health

Urgent CareDowney, CA

★★★☆☆2.9/5146 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.2 out of 5 stars (83 reviews)
  • Apple Maps/Yelp integration: 2.5 out of 5 stars (63 reviews)
  • Facebook: 86% recommendation rate (10 reviews)

What patients say

Patients praise

  • Professional and compassionate medical staff members
  • Efficient and friendly service (noted in some reviews)
  • Clean and organized environment

Common complaints

  • Long wait times
  • Unprofessional or rude staff conduct
  • Issues with insurance acceptance and billing procedures
  • Poor customer service at the front desk
  • Concerns regarding medical assessment thoroughness

In patients' words

"I want to give special thanks to Norma (MA or LVN) at peds - she makes everything better, my son feel very happy and safe with her."

Yelp reviewer

"Front desk , customer service is not up to par , lectured on a previous $50 dollar bill that was (NOT MY ERROR ) ... I was close to being denied service @ URGENT CARE ."

Yahoo Local/Yelp reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6].

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