Unio Specialty Care
Urology • Downey, CA
What patients say
Patients praise
- Doctors described as knowledgeable, professional, and thorough
- Effective communication and clear explanations of medical conditions and treatments
- Compassionate and caring bedside manner noted by many patients
- Success in treating specific conditions like kidney stones
- Appreciation for follow-up care and attentiveness
Common complaints
- Frustration with office staff professionalism and competence
- Issues with appointment scheduling and administrative paperwork handling
- Some patients reported feeling dismissed or not listened to by certain doctors
- Concerns regarding bedside manner and patient empathy in specific instances
- Reports of long waiting times
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