Urology Specialists in Downey, CA
Urology • Downey, CA
Ratings by platform
- rater8 (Dr. Pooya Banapour): 4.8/5 (558 ratings (201 comments))
- Healthgrades (Dr. Pooya Banapour): 4.6/5 (45 ratings)
- Birdeye (Dr. Shahrad M. Aynehchi): 4.7/5 (71 reviews)
- WebMD (Dr. William Chu): 5.0/5 (2 ratings)
- Vitals (Dr. Pooya Banapour): 4.9/5
- Vitals (Dr. Vinh Q. Trang): 4.6/5 (2 reviews)
What patients say
Patients praise
- Doctors described as knowledgeable, professional, and thorough
- Effective communication and clear explanations of medical conditions and treatments
- Compassionate and caring bedside manner noted by many patients
- Success in treating specific conditions like kidney stones
- Appreciation for follow-up care and attentiveness
Common complaints
- Frustration with office staff professionalism and competence
- Issues with appointment scheduling and administrative paperwork handling
- Some patients reported feeling dismissed or not listened to by certain doctors
- Concerns regarding bedside manner and patient empathy in specific instances
- Reports of long waiting times
In patients' words
"I have been a patient of Dr. Chu for the last 3 years. He is the most considerate, respectable, and compassionate specialist I have seen. I have seen 2 other urologist who are unprofessional and inconsiderate."
— WebMD (Dr. William Chu)"Dr. Banapour severely lacking patient care & empathy. A doctor should always listen to their patients concerns, especially for a life-altering procedure."
— Healthgrades (Dr. Pooya Banapour)"Waiting time is HORRIBLE! Staff is RUDE!After my results I will NEVER come back to this dump."
— Yelp (Downey Urology Group)"Dr trang is the best doctor ive ever had. Literally everything done by this man was perfect and better than any other expierence ive had with my kidneys."
— Vitals (Dr. Vinh Q. Trang)More clinics in Downey
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