Urology Downey
Urology • Downey, CA
Ratings by platform
- Healthgrades (Dr. Pooya Banapour): 4.6/5 stars (45 ratings) (45 reviews)
- Rater8 (Dr. Pooya Banapour): 4.8/5 stars (558 ratings) (558 ratings (201 comments))
- Birdeye (Dr. Shahrad M. Aynehchi): 4.7/5 stars (71 reviews) (71 reviews)
- WebMD (Dr. William Chu): 5.0/5 stars (2 ratings) (2 ratings/1 review)
What patients say
Patients praise
- High praise for the clinical skills, thoroughness, and communication of specific urologists
- Many patients report feeling well-informed, cared for, and treated with respect by doctors
- Positive experiences with bedside manners and the ability to explain complex conditions clearly
- Generally professional and helpful demeanor from some clinical support staff (e.g., PAs)
Common complaints
- Frustration with office staff professionalism, competence, and communication
- Difficulties and errors with appointment scheduling and administrative tasks (e.g., lab/imaging paperwork)
- Long wait times for appointments and medical care
- Occasional reports of perceived dismissiveness or lack of empathy from some providers
In patients' words
"Dr. Banapour has a great overall vibe and is an excellent communicator. I felt very confident and well informed, and over all cared for!"
— Rater8 (verified patient)"I have been a patient of Dr. Chu for the last 3 years. He is the most considerate, respectable, and compassionate specialist I have seen. I have seen 2 other urologist who are unprofessional and inconsiderate."
— WebMD (verified patient)"But as far as his appointment girl she dosent know what she is doing . Twice already she has given me wrong lab work to do ."
— Vitals (patient review)More clinics in Downey
Urology Specialists in Downey, CA
Patients praise: Doctors described as knowledgeable, professional, and thorough · Effective communication and clear explanations of medical conditions and treatments.
Linda P. Hsu MD | Geriatric & Internal Medicine Physician - PIH Health
Patients praise: Described as compassionate, attentive, and caring · Praised for thoroughness and clinical knowledge.
PIH Health General Surgery - Brookshire | Downey,CA
Patients praise: physicians described as knowledgeable, experienced, and outstanding · kind and friendly support staff and nurses.
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