Urgent Care/Walk-In Clinics
Urgent Care • Detroit, MI
Ratings by platform
- Birdeye (Henry Ford Walk-In): 4.4/5 (209 reviews)
What patients say
Patients praise
- Fast and efficient service in many cases
- Friendly and professional medical staff and providers
- Convenient on-site services like pharmacies or lab tests
- Clean and comfortable facilities
- Clear communication of diagnoses and treatments
Common complaints
- Long wait times even with appointments
- Confusing or unhelpful front desk staff interactions
- Billing issues and unexpected charges
- Perceived lack of active listening by providers
- Judgmental attitudes from some medical staff
In patients' words
"Amazing experience! I was literally seen in less than 20 minutes total, if even that. Very friendly medical staff... and so convenient that the pharmacy is right next door."
— City Urgent Care Testimonial"People answer the phone at the clinic don't seem to know much or have any front desk experience which reflects on the clinic and doctors."
— Acadian Clinic ReviewMore clinics in Detroit
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