Our Downtown Detroit Urgent Care Center in MI
Urgent Care • Detroit, MI
Ratings by platform
- ThreeBestRated (Concentra Urgent Care): 4.8/5 (not explicitly stated (aggregate score))
- Birdeye (Elite Health Urgent Care): 4.8/5 (428)
- DMC Family Health Center: 3.8/5 (94)
What patients say
Patients praise
- Efficient and fast service reported by many patients
- Clean and well-maintained facilities
- Professional, friendly, and compassionate staff
- Convenient location and easy parking
Common complaints
- Billing issues and unexpected charges
- Long wait times in some instances
- Poor communication or lack of empathy from staff/providers
- Unresolved patient complaints in larger health systems
In patients' words
"Amazing experience! I was literally seen in less than 20 minutes total... Very friendly medical staff... so convenient that the pharmacy is right next door."
— City Urgent Care Detroit Patient Testimonials"Dr was cool, but was charged extra for some reason for a yearly exam... Lady at the front desk got loud wasn’t helpful at all."
— Elite Health Urgent Care Patient Review (Birdeye)More clinics in Detroit
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Patients praise: High ratings for individual physicians, often averaging 4.8 to 5.0 stars · Patients appreciate the quality of care provided by doctors, nurses, and clinic staff.
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