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West Oaks Senior Care & Rehab Center

Skilled Nursing and Rehabilitation • Detroit, MI

Ratings by platform

  • Medicare.gov (via NursingHomeReport.org)": 5/5
  • Senior Care Report Card"

What patients say

Patients praise

  • Recent management efforts cited as improving cleanliness and atmosphere
  • Some positive feedback on staff attentiveness under current management
  • Friendly atmosphere described in older reviews

Common complaints

  • Chronic understaffing, particularly during nights and weekends
  • Slow response times for call lights
  • Inconsistent hygiene and cleanliness in patient rooms
  • Reports of rude or unprofessional staff behavior
  • Past deficiencies in fire safety, infection control, and nursing oversight

In patients' words

"West Oaks Senior Care & Rehab Center has a friendly atmosphere, and all the people are nice. It is a good place. The staff is very positive, interactive, and..."

— Caring.com Review"

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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