The Midwest Center for Sight: Eye Doctor Des Plaines IL
Optometry/Eye Care • Des Plaines, IL
Ratings by platform
- Satisfied Patient (Aggregate): 4.6/5 (639 reviews)
- MyVision (Aggregate): 4.5/5 (256 reviews)
- Healthgrades: 4.5/5 (10 reviews)
- Yelp: 2.8/5 (48 reviews)
What patients say
Patients praise
- skilled and caring surgeons
- high patient satisfaction with surgical outcomes, particularly cataract and LASIK surgeries
- praise for knowledgeable and professional medical staff, especially Dr. Patil
Common complaints
- concerns about billing processes and administrative policies
- complaints regarding front desk staff and customer service professionalism
- reports of long wait times
In patients' words
"Dr.Patil is amazing - extremely knowledgeable, super professional, more than attentive, always treat her patients with personal touch and warmth."
— Satisfied Patient review"I was disappointed with my interaction with the new front desk staff... Customer service should reflect professionalism, warmth, and attentiveness."
— Satisfied Patient review"Dr. Patil is fantastic, which is why I overlooked the first time the billing department was unwilling to listen to my understanding of a billing mistake... But the second time, I'm done with them."
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