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Renu MedSpa - Cosmetic Services, Medspa, Laser
Med Spa • Des Plaines, IL
Ratings by platform
- Yelp: 4.0 out of 5 stars (37 reviews)
- Groupon: 4.7 out of 5 stars (341-343 reviews)
- Google reviews (via aggregators): 4.2 out of 5 stars (20-90 reviews)
What patients say
Patients praise
- Professional and knowledgeable staff, particularly specific technicians
- Clean and comfortable environment
- Visible and satisfactory results from treatments like laser hair removal and BBL facials
- Competitive and reasonable pricing
Common complaints
- Difficulty with appointment booking and cancellations
- Unprofessional customer service experiences reported by some clients
- Inconsistencies or issues with service eligibility upon arrival at appointments
In patients' words
"I am so in love with the results, and the overall experience, that I’m trying to figure out what procedure I should do next."
— AuraVenu/Customer Review"Terrrrible customer service. Manager was super unprofessional and did not honor the package I purchased with this business."
— Yelp/Customer Review"I don't dislike the spa but every time I go to my appointment their like nah you can't do that. I end up leaving without getting anything done every single time"
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