Chicago Behavioral Hospital: Mental Health Hospital ...
Behavioral Health • Des Plaines, IL
Ratings by platform
- Yelp and Apple Maps: 2.1 out of 5 stars (73 reviews (Yelp/Apple Maps))
- Glassdoor (Employee Reviews): 3.1 out of 5 stars (47 reviews (Glassdoor))
- BestProsInTown (158 reviews)
What patients say
Patients praise
- Some reports of compassionate and helpful professional staff
- Appreciation for the availability of specialized mental health and addiction resources
- Positive experiences with intensive outpatient and inpatient support services for some individuals
Common complaints
- Reports of dismissive, rude, or unprofessional staff interactions
- Concerns regarding discharge planning and safety protocols
- Patient complaints about the physical environment, such as cold temperatures or sleeping arrangements
- Difficulties in communication with case workers and medical staff
- Allegations of lack of proper supervision on patient units
In patients' words
"The staff here was INCREDIBLY UNPROFESSIONAL AND VERY RUDE... I cried everyday begging my parents to take me home."
— Medicals-Health User Review"Outstanding level of care from a compassionate staff of professionals who go above and beyond to provide patients with every resource possible."
— Apple Maps User Review"This investigation found the complaint that Chicago Behavioral Hospital violated the Mental Health and Developmental Disabilities Code regarding notifying the guardian upon intake... to be substantiated."
— Illinois North Suburban Regional Human Rights Authority ReportMore clinics in Des Plaines
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